Privacy Policy

Effective Date: 16th July 2025

1. Introduction

ThePages (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.

This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you use our website and services.

2. What Personal Data We Collect

When you use our Platform (e.g., submit a business listing or register an account), we may collect the following information:

User Account Info:
- Name
- Email address
- Phone number
- Password (encrypted)
Business Listing Info:
- Business name
- Business category
- Description
- Address
- Location map
- Phone, WhatsApp, email, website, and social media links
- Business hours
- Logo and uploaded images (max 3)
- Video URLs (YouTube/Vimeo)
Technical Info:
- IP address
- Browser type
- Cookies and usage data (via analytics tools)

3. How We Collect Your Data

We collect data through:

Registration and listing submission forms
Communications sent to us (e.g., via email)
Cookies and tracking tools (e.g., Google Analytics)

4. How We Use Your Data

We use your personal data to:

Create and manage your account
Publish and display your business listing
Communicate with you regarding submissions or updates
Moderate and review submitted content
Improve our website, services, and user experience
Comply with legal obligations

5. Sharing of Your Data

We may share your data with:

Third-party service providers (e.g., hosting, analytics, email services)
Authorities if required by law or legal process

We do not sell or rent your personal data to third parties.

6. Cookies and Tracking

We use cookies to:

Enable essential site features
Monitor website usage and improve performance
Support analytics tools such as Google Analytics

You may manage your cookie preferences in your browser settings.
Please refer to our Cookies Policy for full details.

7. Data Security

We implement appropriate security measures (SSL encryption, access controls) to protect your data against loss, misuse, and unauthorized access.

8. Data Retention

We retain your personal data:

As long as your account is active
As long as your listing is published or pending
As required for legal, accounting, or business purposes

You may request deletion of your account or listing at any time.

9. Your Rights Under PDPA

You have the right to:

Access the personal data we hold about you
Request corrections to inaccurate or outdated information
Withdraw your consent or request deletion of your data (subject to legal requirements)

To exercise your rights, please contact us at contact@thepages.com.my.

10. Transfer of Data Outside Malaysia

Your data may be stored or processed using third-party services located outside Malaysia. We ensure such transfers are done securely and in compliance with PDPA standards.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

12. Contact Us

If you have any questions or requests regarding this Privacy Policy, please contact:
📧 contact@thepages.com.my
🌐 https://thepages.com.my